If you need a specialized CRM, we're the right company for you! Throughout our career as a development company, we have created more CRMs, for a variety of business sectors.
Customer Relationship Management or, CRM is a system of registration, management and accounting of clients, their relationship with managers and sellers of the company, accounting of goods and services.
CRM can cover a huge number of tasks, such as keeping track of company employees, working hours, warehouse operations, goods delivery or service performance. The CRM implements a list of all kinds of reports to analyse sales statistics, financial transactions, payroll reports, etc. The possibilities of such a system are confined only to your imagination and the needs of your business.
We will work with you to conduct a full analysis of your business; identify the aspects you should consider and devise the structure of your future CRM. We will create the necessary reports for you to have complete control of your business. We will construct commodity and financial accounting in such a way to reduce costs, prevent theft of staff and reduce write offs.
Our task as developers was to create a system for the operation of the fitness center, in this CRM, namely:
We have created an administration system for a network of more than 20 stores across the country, with a central warehouse, regional offices, with their own offices and accounting and sales departments. The head office works with a huge number of corporate clients, wholesalers, vehicle repair shops and suppliers, including those from other countries.
We implemented two combined products. The first is an online store through which spare parts can be searched, a shopping cart created, purchases made and a customer's personal account created. The second product is CRM itself, which implements the work of suppliers, representative offices, stores, warehouses and offices.
It is possible to track all stages of a customer's order in the CRM, starting with the foreign supplier, arrival at the central warehouse, dispatch to the regional representative office, and delivery of the part by courier to the customer. We have also implemented the integration of CRM with the accounting program, the branches, the work of accounting and warehouse.
The administration system of a beauty salon chain is similar to that of a fitness center, but with additional advanced functionality. As it is a chain of salons, we have created additional filters and links for clients and employees to individual salons.
The possibility of different access rights to the salons has been implemented for different types of employees. A system has been created for the separate generation of reports for each salon or the entire network.
The ability to account salon customer attendance or individual specialists has been created in the CRM. A system of discounts and bonus savings has been implemented.
These are just a few examples of CRM that we have developed and are successfully operating in various business areas. We are ready to create a CRM of any complexity, specific to your wants and needs.